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Build Your Personal Brand and Expand Your
Success By William
Arruda
Since pre-industrial times, branding has
been used to develop strong, enduring relationships with customers. Diners
at Mr Jone's pie shop knew that his pies came with real fruit and were
always given to you with a smile. It made it worth the long walk and extra
two cents.
Today, albeit on a larger, more global
scale, branding continues to provide those same benefits. Volvo is
differentiated from other car companies by its promise of safety and
security. Disney stands for family entertainment. Virgin is irreverent and
risk-taking.
But branding is not just for companies
or products any more. In the new millennium, everything is a brand.
London is the world's hippest city. Route 128 in Boston is "America's
Technology Highway," and "Operation Enduring Freedom" is a branded
military operation. Madonna, Martha Stewart and Richard Branson. Brand.
Brand. Brand. That's right, branding is for people, too.
Personal branding is essential to
professional success today. Gone are the days where your value as an
employee or vendor was linked to your loyalty and seniority. Today,
companies are in a constant state of reorganization in response to the
rapidly changing demands of the market. This modifies the way you behave
as employees or vendors. On a constant basis, you are working with
different project teams, managers, and employees. In a sense, you are
functioning like your own personal corporation. And that means that
you have the same need to differentiate yourself and build demand for your
services among your target markets.
Just as with corporate brands, your
personal brand is your promise of value. It separates you from your
peers, your colleagues, and your competitors. And it allows you to expand
your success. Personal branding is not about building a special image for
the outside world; it is about understanding your unique combination of
rational and emotional attributes - your strengths, skills, values and
passions - and using these attributes to differentiate yourself and guide
your career decisions.
So, whether you are a senior executive, the
president of your own business, or an employee of a company of any size,
managing your brand is critical to achieving your professional goals. When
you have built and nurtured a winning brand, you'll reap the many
benefits, including:
- Understanding yourself better,
- Increasing your confidence,
- Increasing your visibility and presence,
- Differentiating yourself from your
peers,
- Increasing your compensation,
- Thriving during downturns in the
economy,
- Expanding into new business areas, and
- Having better, more interesting jobs and
assignments.
Here are three steps to successful personal
branding:
Step 1: Unearth Your Brand.
Give your brand context. Before you can clearly describe your personal
brand, you need to look at the big picture: your vision, and purpose. Your
vision is external. It is the essence of what you see possible for the
world. Your purpose is internal. It is the role you play in supporting
that vision. As Gandhi said, "We must be the change we wish to see in the
world."
Additionally, your personal brand needs to
be tied to your goals. Spend some time thinking about how you would like
your life to look in a year. Two years? Five years? Be sure to document
your answers. With your goals set down, and with a real understanding of
your vision and purpose, you can begin the assessment process required to
understand and develop your brand.
Know Yourself.
A successful personal brand is authentic. Thus, you need to know yourself
before you can build a successful brand. If you are creative, dynamic,
outgoing, and whimsical, you will not succeed by communicating the
attributes of the predictable, the steady, and the focused. Much the same
as Volvo is known for being safe, not for being a speedy sports car.
Know Your Competitors.
How can you stand out unless you know those among whom you're standing? In
other words, who are you really competing against? Your current
colleagues? A larger group at your current workplace? Others within your
industry? Take another look at your goals, and take a closer look at your
competition. If you see yourself making major career changes, your
competitors are not likely to be your current colleagues. If you are
planning a straight-ahead trajectory to a more senior position, it may be
easier to identify the competition and their brand attributes.
Know Your Target.
To be successful, it's not enough just to have a personal brand. You need
to communicate it to the right people. It would exhaust your resources to
aim for the world at large. The key to successful personal branding is
focus!
Barbara Bix, founder of the business
development and marketing firm BB Marketing Plus, has defined her target
as follows: executives in firms, or business unit directors, who sell
advice, data, or technology, have fewer than 50 employees, earn between $1
million and $10 million in revenue, command an average sales price of at
least $30,000, and depend on senior managers, or perhaps a single
salesperson, to get new business. Now, you may not be able to define your
target as narrowly as Barbara, but you should at least be able to identify
specific people or characteristics of your target audience to help you
define your messages. Just like Mattel knows that their target audience is
glued to the television on Saturday morning, you too must understand how
and where you can reach your audience.
Step 2: Express Yourself.
Describe the essence of your brand. From the results of Step 1 above,
start to create a personal brand profile. List your brand attributes,
create a brand statement and even your personal brand tagline. This will
help you as you develop a plan to communicate your brand.
Find the Right Mix.
Once you know yourself, your competitors, and your target, you can
identify the ideal combination of communications tools that reach your
audience effectively. This can vary widely depending on your goals, but
maybe you will want to write articles or contribute to your internal
newsletter. Maybe regular speaking gigs are more appropriate for your
brand. You need to evaluate all possible communications tools and select
the right combination to reach your target audience.
Mark Everything You Do with Your Brand.
Whether you're giving a presentation, participating in a meeting, or
writing a report, you never have to leave your brand behind. Always ask
yourself how you can connect your brand to every given situation. Every
meeting, every project, every business trip – every business meal!
Live and Breathe Your Brand.
Live in a state of inquiry for two weeks – to start. Question everything
you do, every tool you use, every article of clothing you wear. Are they
consistent with your brand? Do you have a WAP phone but use a printed
calendar or a handwritten to-do list? Do you carry a briefcase? Make sure
everything communicates the essence of your brand. Get used to living in
the inquiry. It's a tool that will help you keep your brand clear,
consistent, and constant.
Step 3: Evaluate and Evolve.
You've identified your brand. You've developed communications tools to
reach your target audience. But how do you measure your brand success?
The key is putting metrics in up front. If
you are an employee of a company, you can use performance evaluations, and
informal feedback from managers and peers. Find a group of people to use
as your focus group: trusted people who will provide truly honest
feedback, perhaps your mentor or a performance coach. If you are a
consultant, provide your clients with feedback forms after every project.
Request feedback on your web site. Get as much INput as you can, to make
your OUTput as strong as it can be.
Evolve.
To remain relevant to their target audiences, all strong brands evolve
with the times. This could mean line extensions (Starbucks is now serving
teas; McDonald's is offering salads). It could be modifying the ways you
communicate your brand (moving from a printed resume to a resume on CD).
It could mean augmenting brand attributes as you continue to grow in your
career (much like Volvo has been adding style to safety in the design of
their cars).
Whatever course you take, make sure your
brand continues to be authentic, differentiated, and consistent.
In a world where cities, wars, CEOs,
politicians and highways are branded, you need to think about yourself in
the same terms. So build and nurture your brand. There are three simple
steps. Leading you along one clear path to success.
About the Author: The Founder of
Reach, William Arruda
has worked with brands such as KMPG, Lotus, IBM, and Primark Corporation,
and frequently speaks on brand building and motivation. He holds a
Master's Degree in Education and is the author of two upcoming books: You:
BRAND New – Four Steps to Successful Personal Branding, and Health Without
the Health Club.
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